Cindy Aronson Training
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TRAINING TOPICS FOR 2010:
Corporate Training, Seminars, & Keynotes
The Leadership Development Training Series:
Management Workshops:
figured out how to recruit young talent only to watch them collide with seasoned employees over issues like work ethic, respect for authority, dress code and more. In this workshop you’ll learn about 4 distinct generations including their demographics, events that shaped their lives, predominant traits, work styles, and key messages to keep in mind when recruiting, developing, and motivating these members of your workforce.
demonstrate authority, delegate effectively, show leadership ability, and use problem-solving techniques.
worker productivity, enthusiasm and commitment through leadership and motivation, modeling desired behaviors in the workplace and cultivating productive supervisor/employee relationships that strengthen the overall team. You’ll learn the 7 steps to convert to a stronger image, 9 principles of every great leader, 4 tips to demonstrate authority and style, 5 steps for building credibility, 6 unforgivable mistakes of a supervisor plus many more tips that will help you excel.
defines five levels of leadership that can be acquired, developed, and applied in individual’s lives – and the life of their organization.
and Southwest Airlines are recognized leaders in wowing their customers over and over. You’ ve probably been wowed by them yourself. How do they get everyone on their team to deliver consistent Superior Service? Discover the simple yet effective secrets that will set you on the path of delivering service in the same way -- and leave your customers saying, “WOW!”
this 3-part series. Identify the ingredients that make sense in your business -- like what your customers want and need and how they view the way you do, or don’t, meet their needs. You’ll learn how to communicate Superior Service on the phone, in-person, and in every way you have contact with your customers.
difficult encounters you sometimes find yourself in. How do you deliver Superior Service now? Learn 10 steps for turning especially difficult situations into successful outcomes that will have your customers saying, “WOW, you handled that well!”
which is why it is more critical than ever for every member of your team to be committed to delivering service excellence every day for every customer. Discover what it takes to attract and retain long-term, loyal customers who repeat business with you and refer others to you. This one-day workshop helps your team define what service excellence is while learning specific tools and techniques for immediately engaging in superior service back in the workplace. Communication Workshops:
personal presentation, verbal phrases, nonverbal communication, and written documents, learn how to effectively get your message across.
Poorly managed conflict and problems causes everyone to suffer – and can often leave us feeling emotionally hostage in our own workplace. In this workshop, you’ll discover clear and practical solutions for resolving conflict and problem situations by controlling your own response, better understanding the behaviors of others, and ensuring the messages you communicate help to resolve conflict rather than escalate it.
outweighs even technical skills. Give yourself the competitive edge in your career by knowing Personal Enrichment Workshops:
dynamic workshop will help you respond to change by thriving through it. You’ll discover the impact change has on you and the 4 choices you have for responding to it. Get inspired with real life stories and examples of people who have thrived through change by letting go of their fear of it and, instead, tapped into the new opportunities and benefits brought on by it.
developing a plan to get you there. Learn how to gain control over the events in your day through successful planning, how to assign value and order to events with successful prioritizing and how to adopt the use of time management tools that will guide you in the process of managing priorities and getting things done. You’ll also discover the time robbers that steal your valuable time and how you can guard yourself against them.
by focusing on the basic principles of project management, including the four phases of every project, the three parameters of successful project management, controlling work in progress, tips for making adjustments without going off-track, and bringing the project to a successful conclusion.
how they do it through this energizing workshop that shares the top tips and best habits for managing – and even overcoming-- the stress of work and home.
recognized by health experts as an accurate gauge for determining personal stress levels; learn how these stressors impact your physical, emotional, intellectual, and spiritual health and what you can do about them before they become toxic to your professional and personal life. |
Copyright © 2009 Cindy Aronson Training All rights reserved. |
| -------------------- We work hard to ensure our training topics meet the specific needs of your organization and your team. Topic titles, and their content outlines, can always be refined to ensure our training programs focus on the priorities of your business and that curriculum is custom designed to address your unique needs. -------------------- |